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Frequently asked questions


Who's the company behind Tenease

Medical Technology Ltd, a UK based healthcare device manufacturer. MTL's head office is in Guernsey with offices in London and a fulfillment operation in Southampton.

Is Tenease proven to cure Tennis Elbow?

Tenease has been proven in clinical trials to relieve the pain of lateral and medial epicondylitis and has been reported in patient studies to accelerate the healing of the tendon which causes the condition. In the most recent study 98% of the patients surveyed experienced relief of pain from the condition, 85% reported increased healing of their tennis elbow.

Is Tenease guaranteed to remove all pain in my elbow?

No. The level of pain relief varies between patients and can range from complete removal of all pain for some to a reduction in pain in others. As with all medical treatments its effectiveness is dependent on the patient and can vary. Grip strength, a common measure of the severity of tennis elbow, almost always increases with regular treatments.

What do I do if it doesn't work for me?

Simple, every order comes with a pre-addressed label for returns so you can easily post it to us for a refund. We operate a 14 day money back guarantee for UK orders.

Will Tenease help me if my tennis elbow is serious?

In the most recent survey of 70 patients, the selection procedure chose the most serious cases where many other treatments had been used before. Many patients had previously had injections, physiotherapy, anti-inflammatory drugs and bracing before being referred for the study. No participants in the survey had mild symptoms. 98% had pain relief using Tenease.

Treatment questions

Can Tenease be used for 'Golfers Elbow'?

Yes, Tenease can be used for this condition. Golfer's elbow and tennis elbow are the same tendon disorder, but in different places. The device is placed on the inner part of the arm over the area of sensitivity and activated as normal.

Can I use Tenease anywhere?

Tenease is light, portable and safe to use while working, playing sports or other activities. Many users carry their Tenease in their handbag or to work and use the device when they experience pain.

How does Tenease compare with TENS

TENS, or Transcutaneous electrical nerve stimulation has been proven to be less effective than Tenease as a treatment in clinical studies. It is also difficult to apply correctly to the elbow, requires gel, pads and stops the user from using their arm when applied.

Can I use Tenease with other treatments?

Yes. You can safely combine Tenease with any other treatment. Tenease is safe and side effect free and does not inhibit the effectiveness of any other treatment. A 1984 study in the Journal of Pain showed that combining other modalities (methods of therapy) with vibration therapy meant greater overall pain relief.

Is Tenease usable for other areas of the body?

No. Tenease is specifically designed to help manage the pain of lateral epicondylitis (tennis elbow) and medial epicondylitis (golfers elbow) which is a similar condition.

Operating the device

How long do the batteries last?

On a single charge the integrated battery is suitable for 3 to 4 treatments. Charging takes 6 to 8 hours.

How do you charge the device?

Push the charger plug fully into the green pad where it says 'DC' and plug in the other end of the cable into a USB socket. There is a faint red glow when charging and a bright green light when charged. Remove the charger cable before activating the device.

How do you use the pulse settings on the device?

Press and hold the on/off button to turn the device on. Repeated pressing of the button cycles through the pulse modes. Press and hold the button to turn off. When starting, the device will always start at setting one. When cycling through the modes after mode 10, the device returns to mode 1.

More questions? Contact us