Help line:
02380 248725Ordering Help & Support
Complete guide to ordering Tenease with international shipping, payment options, and customer support
📞 Need Immediate Help?
Our customer support team is ready to assist you with any ordering questions.
🌍 International Orders
Select Your Region
Choose the appropriate flag from the top right of the website to set your delivery country and view available shipping options.
UK & Ireland
Fastest delivery options available
European Union
All EU countries supported
Australia
Reliable international delivery
📦 Shipping Information
Worldwide delivery prices and times
| Destination | Fast Delivery | Low Cost Delivery |
|---|---|---|
| UK & Ireland | Express - Estimated delivery in 1 to 2 working days for orders placed before 2pm. £4.95 | Economy - Estimated delivery in around 5 to 6 working days. £2.95 |
| European Union | Express - Royal Mail International tracked and signed (3 to 4 working days, priority handling, fully tracked). €5.95 | Economy - Royal Mail International standard (4 to 5 working days, no tracking). €3.95 |
| Australia | Express - International Standard. Delivery in around 5 to 7 working days. $8.95 | Economy - International Tracked and Signed for. Priority handling. Delivery in 4 to 5 working days. $5.95 |
💳 Payment Methods
💳 Credit & Debit Cards
- VISA & VISA Debit
- Mastercard
- VISA Electron
- Delta, Solo, Connect
- Maestro
- Apple Pay (mobile devices)
Note: Cards must be registered to supported countries
🏦 Alternative Payment Methods
Powered by Stripe, available options vary by location:
- iDeal (Netherlands)
- EPS (Austria)
- Sofort (Germany)
- GyroPay (Germany)
- Bancontact (Belgium)
Payment options shown automatically at checkout
🤝 Trade Enquiries
Volume Discounts Available
We welcome enquiries from distributors who may wish to purchase Tenease devices at volume discounts.
- Healthcare practitioners
- Medical distributors
- Physiotherapy clinics
- Sports medicine centers