Help line:
02380 248725

Ordering Help & Support

Complete guide to ordering Tenease with international shipping, payment options, and customer support

📞 Need Immediate Help?

Our customer support team is ready to assist you with any ordering questions.

Phone: 02380 248725

Available during working hours

💬 Contact Us Online

🌍 International Orders

Select Your Region

Choose the appropriate flag from the top right of the website to set your delivery country and view available shipping options.

UK & Ireland

Fastest delivery options available

European Union

All EU countries supported

Australia

Reliable international delivery

📦 Shipping Information

Worldwide delivery prices and times

DestinationFast DeliveryLow Cost Delivery
UK & IrelandExpress - Estimated delivery in 1 to 2 working days for orders placed before 2pm.
£4.95
Economy - Estimated delivery in around 5 to 6 working days.
£2.95
European UnionExpress - Royal Mail International tracked and signed (3 to 4 working days, priority handling, fully tracked).
5.95
Economy - Royal Mail International standard (4 to 5 working days, no tracking).
3.95
AustraliaExpress - International Standard. Delivery in around 5 to 7 working days.
$8.95
Economy - International Tracked and Signed for. Priority handling. Delivery in 4 to 5 working days.
$5.95

💳 Payment Methods

💳 Credit & Debit Cards

  • VISA & VISA Debit
  • Mastercard
  • VISA Electron
  • Delta, Solo, Connect
  • Maestro
  • Apple Pay (mobile devices)
Note: Cards must be registered to supported countries

🏦 Alternative Payment Methods

Powered by Stripe, available options vary by location:

  • iDeal (Netherlands)
  • EPS (Austria)
  • Sofort (Germany)
  • GyroPay (Germany)
  • Bancontact (Belgium)
Payment options shown automatically at checkout

🤝 Trade Enquiries

Volume Discounts Available

We welcome enquiries from distributors who may wish to purchase Tenease devices at volume discounts.

  • Healthcare practitioners
  • Medical distributors
  • Physiotherapy clinics
  • Sports medicine centers
📞 Customer Support
Phone Support

02380 248725

Working hours only
Online Support

Get help through our contact page - we respond within 24 hours

Contact Us
🔒 Secure Ordering
  • ✅ SSL encrypted checkout
  • ✅ PCI compliant payments
  • ✅ Secure card processing
  • ✅ Data protection compliant
🛒 Ready to Order?

Start your order now with our secure checkout system.

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